Talent management guides

Our tools have been designed in collaboration with our Local Leadership Academies (LLAs) and NHS stakeholders.

They are part of an inclusive national approach to talent management for all NHS staff, considering the potential and value they bring to their current roles as well as reaching and maximising their future potential in the NHS. They may also be used to complement wider talent management tools available to your organisation.


We recently updated our guides to make them even more accessible. Download them below:

Maximising Potential Guide (4 MB)

Talent Conversation Guide (4 MB)


Maximising Potential Conversation guide

Having skilled, motivated, well supported and developed staff is our greatest assurance that we can provide the necessary care to our patients and communities. Evidence shows that if we foster a culture where we engage and care for our staff they will value and care for our patients.

Download the full Talent Management: Maximising Potential guide

Alternatively you can download sections of the Maximising Potential guide:

What is talent management and maximising potential (389 KB)

Overview and use of maximising potential conversation tool (304 KB)

Preparing for the maximising potential conversation (593 KB)

Holding the maximising potential conversation (408 KB)

Rating performance and behaviours (317 KB)

Guide for using the Healthcare Leadership Model with the Maximising Potential Conversation guide (518 KB)


Talent Management Conversation guide

This tool is one of a suite of tools and forms part of an inclusive national approach to TM for all NHS staff, considering the potential and value they bring to their current roles as well as reaching and maximising their future potential in the NHS.

Download the full Talent Management: Talent Conversation guide

Alternatively you can download sections of the Conversation guide:

What is Talent Management (390 KB)

Overview and use of the talent management conversation tool (279 KB)

Preparing for the talent management conversation (593 KB)

Holding the talent management conversation (408 KB)

Rating performance and behaviours (317 KB)

Guidance for using the Healthcare Leadership Model within talent conversations (492 KB)