A test of respect, integrity and honesty the NHS needs to get right. I helped in the design and was a panelist on three Keogh reviews. So, what made it different and what should we learn about leadership behaviour?
We are five months on from the heart rending revelations of poor care and needless suffering chronicled in the Francis Report. The Government and all health related agencies have responded in greater or less detail to the findings of Robert Francis QC, and a Chief Inspector of Hospitals is soon to be appointed.