Healthcare leadership model 360 degree feedback tool

Introduction Text:
360 degree feedback is a powerful tool to help individuals identify where their leadership strengths and development needs lie regardless of job role. The process includes getting confidential feedback from line managers, peers and direct reports (if applicable). As a result, it gives an individual an insight into other people’s perceptions of their leadership abilities and behaviour.

How do I get started?

You will need to register for a free NHS Leadership Academy ID on Profile, and register for ‘Healthcare Leadership Model’ on this system under Available Programmes. You can find out more about the registration process first or access the system right away by clicking on the ‘Register now’ link at the bottom of this section.

You may like to access the detailed User Guide and other guidance for getting started, available from The Appraisal Hub Support page.

Register now

Have you already registered for the Healthcare Leadership Model on Profile? You can log in to the Appraisal Hub directly using your details:

Go to the Appraisal Hub

Would you like to purchase and manage multiple 360s, for example for programme participants or across your team? Make use of our “batch” feature to help. Find our more here.


How much does it cost?

The cost is £40 (+VAT) per person, and we’re pleased to confirm that organisations purchasing at least 50 places at a time will be eligible to receive an additional 10 places for free.  Organisation or group reports will also be available for an additional £35 (+VAT).

Please note: the supplier for purchase orders should be JCA Global Ltd., not the NHS Leadership Academy.  Should you need any additional information to set up JCA as a supplier, please contact [email protected] or 01242 282979.


What’s different about the Healthcare Leadership Model 360 degree feedback tool?

We’ve worked to give greater control and responsibility to users. For example, you’ll be able to decide when to close your questionnaire and keep track of how far your raters have gotten through the process.  You’ll also have the entire questionnaire time period to select a facilitator from our register and arrange your facilitated feedback session, though we recommend you do this as early in the process as possible.

An accredited feedback facilitator will work with you in a dedicated feedback session to help you interpret your report. Your report will enable robust development conversations as you will be able to see not only how you rate within each of the Healthcare Leadership Model dimensions, but also how important you and your raters feel those dimensions are for your role.

It is also possible to compile group reports which brings together the ratings of a particular group of individuals. The group report gives an indication of current performance and provides a platform from which an accurate picture of strengths & development areas across the group can be built. We also work to keep the Appraisal Hub system as well as the questionnaire itself updated and easy to use. The latest version was released in September 2016 and we continually collect feedback from users to help us improve the user experience.


Further information

Why not listen to some of our users talk about their experiences of using the Healthcare Leadership Model 360 degree feedback tool. There are a series of videos available here.

Still have questions? Please check the Frequently Asked Questions page for further information, or contact the dedicated Healthcare Leadership Model Appraisal Hub Help Desk on [email protected] or 0124 228 2979, or contact the Academy directly on [email protected] or 0113 322 5699.

You can also access detailed User Guides as well as download sample reports from the Appraisal Hub Support page.

Find out more: Information for facilitators