“It’s literally like starting all over again at every appointment.”

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Evidence shows that compassionate leadership leads to improved staff engagement, which in turn results in better patient care. Patient Tommy Hill is eight years old and doesn’t have a diagnosis, but he has developmental delay of his gross motor skills. In her blog, Rachel Hill – Tommy’s mum – shares her most recent experience of one of his appointments, and how a more compassionate approach could have benefited Tommy and his family.  

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“The Mary Seacole programme has encouraged me to understand what I do and the differences it makes to patient care”

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Yasmine Soobhany, data quality support manager at the North Middlesex University Hospital, began the six month Mary Seacole programme in May 2018. She shares her early experience of the programme and changes she has noticed in her latest blog.

Continue reading ““The Mary Seacole programme has encouraged me to understand what I do and the differences it makes to patient care””

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